Get More Reviews & Attract More Customers

Google has stated that a high review count and score on your Google Business Profile can improve your rankings in local search and map results. Having high review counts and scores on other platforms can also influence your SEO, as your profiles can appear in organic search results. 

You should respond to every review, whether good or bad, within 24 hours. Leaving online reviews unanswered can leave people with the impression you don't care about your customers. It is important to repsond quickly to all reviews in order to prevent issues from blowing up on channels like social media. It also helps in building a reputation for your brand as one that cares for its customers' feedback. Reputation Sidekick offers you the ability to build custom templates and response rules, making sure no review goes unanswered.

Getting an odd negative review is completely normal, as it’s not possible to satisfy each and every customer. The first thing you should do is respond to the negative review in a personalized and empathetic manner. Next, if the issue can be fixed, resolve the negative review as soon as possible. Once this is done, you can ask the reviewer for a second chance and request them to update their review.

Reputation Sidekick helps you avoid lots of negative reviews as negative reviewers have the opportunity to share their feedback privately. You should always ask customers for feedback no matter their experience.

Most platforms, like Google, have specific criteria for removing reviews. If you have received a negative review you feel is unauthentic or slanderous, you can request removal according to the platform's removal request guidelines. If the review is real, reply with compassion and offer solutions.

Reputation Sidekick helps you grow, manage, and share online reviews for your business in a convenient and easy-to-use dashboard. With our platform, you and your team can easily and effectively increase your reviews and improve your ratings on your Google Business Profiles, Facebook pages, and other popular review platforms.

An online reputation management software, or review software, helps you build a strong online presence and boost credibility with your potential customers using reviews. A good review software should let you solicit reviews from your present and past customers, help you with customer review management across sites, and leverage reviews wherever they’re likely to be noticed by your customers.

Requesting, replying and sharing reviews couldn't be easier! We've made the process so simple that anyone on your team can get going with Reputation Sidekick the same day your account is activated. Once you've connected your Google Business Profile and other review platforms, customized your feedback link, and tailored your invitation templates, you're ready to go!

No matter what review platform you want your reviews collected on, if you currently don’t have an account, it won’t work.

Signing up for these free review platforms where customers can learn more about your business is critical to business success.

If you don’t have accounts setup, you can do so for free by just doing a little searching. While a little technical, they are worth the time investment.

If you don’t want to deal with the setup on your own, we are happy to properly set these up for a small fee.

Reputation Sidekick is founded by a local business owner for other local business owners. Other review softwares are simply too unaffordable for most small businesses. At Reputation Sidekick, we offer business owners simple and easy solutions. There are no hidden extra "features" and "services." Our software is an easy to use, self-service platform that you can easily manage yourself. Our pricing is transparent and upfront with no setup fees, and we give you a 14 day risk-free trial. We're pretty sure you gonna love our platform!

We partner with Stripe, one of the most secure and well known payment platforms, as our payment processor and are able to accept all major credit cards. If you choose a monthly subscription, you will be auto-billed every month on the day that you started your subscription.

Our monthly plans can be cancelled anytime. Our yearly plans cannot be cancelled before the year is over. In case you don't wish to continue after a year, contact us and we'll stop the automated billing cycle for you.

We do not offer refunds after the initial 14 day free trial. If you're not happy with the software or the service we provide, let us know how we can make things right or simply request a cancellation and we'll process it immediately.

Absolutely! We're available to answer any questions you may have. Don't hesitate to send us a email at support@reputationsidekick.com or send us a message on our Contact Us page.